All purchases made by private customers on www.senescosmetic.ch are guaranteed a right of withdrawal within 14 days of receiving the order by sending a communication. The goods must be returned within the following 30 days.

Send an email to info@senescosmetic.ch stating your intention to return the purchased products, including your name and order number. The merchandise must be returned intact, undamaged, and in the same condition in which it was delivered by the courier.

You can return the merchandise in any manner you choose, and the shipping cost will be your responsibility. We recommend using the original packaging to avoid any damage. Upon receipt of the goods, we will process the refund within 14 days, provided the merchandise is intact and there are no damaged labels or other issues.


SENES COSMETIC
Via Bahnhofstrasse 45, 6004 Zurigo (CH)
T. +41 79 666 55 44
M. info@senescosmetic.ch